Front desk. Fresh faces.

When volunteers and guests arrive at Second Harvest Food Bank of Central Florida, they receive a warm and friendly welcome thanks to Lisa Cook and Heidi Labban. These newest members of the food bank family serve as a pair of Volunteer Assistants and Receptionists.

Meet Lisa

Lisa joined Second Harvest in March.

She grew up in DeLand, where she was part of a church that operated a robust feeding and outreach program for the local community. “Feeding people has always been part of my life.”

Lisa moved to Pennsylvania where she worked for a food pantry and later in health insurance. Now that she’s relocated back to Florida, Lisa says she’s excited to be back in the non-profit industry.

“Seeing the whole community work together towards one mission is really fulfilling.”

Meet Heidi

Heidi recently reached her three-month anniversary at the food bank.

“I enjoy being the first and last person that people see at the food bank,” Heidi explains. “I like to make that important first impression so that our volunteers and supporters have a great experience.”

Between directing donors and guests, helping with walk-in requests for food assistance, and recording volunteer hours, Heidi’s favorite part about working at Second Harvest is the relationships she has made with volunteers.

“I’ve enjoyed getting to know some of our volunteers so I can greet them by name when they walk through the door,” Heidi said. “I believe it’s really special for people to be recognized in that way.”

Be sure to stop by the front desk to meet these ladies during your next volunteer shift. Sign up today at

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