One of the main reasons we have our ADEPT program is to provide our agencies with opportunities to learn more about building the sustainability and outreach of their agencies. In order to assess our focus areas we asked you what was your biggest barriers to distributing more food.

Here’s the results:

Question 9: What are some of the issues that limit the amount of food you receive from Second Harvest?

All the Time= 1
Sometimes = 2
Rarely= 3
Never= 4

Transportation                                     3.15

Volunteer/Staff Availability                    3.18

Fundraising/Revenue shortfalls              2.54

Lack of dry storage space                    3.01

Lack of refrigerator/freezer space          2.83

Availability of appointment times           3.28

Warehouse hours of operation              3.46

Brady Koch
Director of Agency Relations & Programs

There was so much participation, that the amount of data we have to sort through is amazing. Over the next couple of blog entries, I’ll share with you some of the results of our survey so that everyone can benefit from the project.

When a new agency joins the food bank they often times ask how often they should distribute food. We encourage these new feeding programs to contact some of our veteran partner agencies to find a distribution frequency that is best for them.

We would hope that all of our partners have a sustainability plan that makes certain that they are able to fight hunger in the long run. Overall we encourage them to set some kind of limit so as not to overburden your volunteers and budgets.

Here’s what the results of our survey told us:

Question 4a: How often can clients come to your pantry?

Once per month                      38%
Once per week                        23%
Twice per month                      12%
As Needed                              10%
Once every two months             4%
Other                                      13%

Look for more survey results in the coming weeks.

Brady Koch
Director of Agency Relations & Programs

To take nothing away from the fine work of the more than 600 partner feeding programs to whom our Food Bank distributes food each year in Central Florida, I have always been enormously impressed with the work of JFS.   Led by a true humanitarian, Barry Kudlowitz, this caring group of staff and volunteers provide a place where people in crisis can get some relief.   

And not just food relief.  JFS provides a wide range of services designed to help people ‘cover their bases’ on a number of important fronts.  This kind of help is very often all a person needs to get back on his/her feet and move forward in life.

I arrived not really knowing what to expect, but quickly learned the ropes from a true veteran of JFS; a 21-year old young man named Eton (say “Ay-tahn”).  Eton has been volunteering since he was 12—that’s not a typo.  He was very knowledgeable, and explained the mixture of foods I would be packing into brown paper grocery bags.  The system was very well-thought out and organized.  Together we prepared a dozen or so bags of food, and Eton’s shift came to a close.  He bid me farewell, and left me to fend for myself.  

 After only a few minutes, the first intercom buzzer went off and a voice on the wall said “I need two sets plus government.”  That meant two sets of the normal “two bag” portion for families, plus some of the USDA government commodity food they had on hand.  Each bag also contained some frozen protein (chicken or beef) and frozen bakery products.  I quickly hustled these items to the lobby in a shopping cart, where a young couple with a baby were waiting.  With many thanks from them, I helped carry their bags to the car.  

As I returned to the pantry room, I reflected how bare the shelves of the small room seemed.  JFS’s van driver, Jerry, picks up a vanload of food once a week (on Thursdays) from Second Harvest Food Bank to restock the shelves.    Around noon, the weekly bounty arrived.  I helped Jerry unpack approximately 3,000 pounds of canned vegetables, fruits, soups, stews, pastas, frozen meat and fish, noodles, cereal.   

While he worked to re-stock, I was called upon several more times for bags to the lobby.  I was struck by how “normal” and everyday folks the people who received the food were.  And also by how grateful they were to receive the help.

I went back to packing more bags.  Remembering what Eton had taught me about packing each bag earlier in the day, I found myself almost desperate in my temptation to break the rules and add a few more cans, a few more boxes, a little more meat to each of the bags I was packing.  In my head I knew that doing so would deplete the pantry more quickly than they could replenish it, but my heart wanted to do it just the same.  I decided to respect the rules so that the food could last.   (Note to self:  This community needs LOTS MORE donated food!)

I walked away appropriately tired, and greatly moved.  I was grateful to experience a small part of the incredible work that happens at JFS on a daily basis. My sincere thanks to Barry Kudlowitz, Adrienne Cooperman, Marni Chepenik, Es Cohen, Karen Broussard, Jerry the driver, Eton, and all the JFS staff for their caring work and for making me feel valuable today. 

Keep up the good work, guys!

Greg Higgerson
VP of Development

Marty Vevera, the Coalition’s Director of Volunteer Services, showed us around the different facilities and told us more about who they serve and how they do it. We learned that the folks at the Coalition are not only providing a safe place to sleep at night for Central Florida’s homeless … but they also provide  job training, counseling, and learning skills for the little ones. Of course they are also supplying hot meals that either come from gracious volunteer groups, or straight from Second Harvest Food Bank’s distribution center!

After the great tour, Maria and I were put to work … if you could call it that. We had the pleasure of playing with the most adorable children at the Coalition’s Day Care. These children live at the Coalition while Mom or Dad are either busy learning new vocational skills, or working. Maria took the toddlers out to the playground and had a great time playing gas station attendant to all the kids in their play cars. While she was running around outside, I was hanging out with a beautiful 3 month old baby who was just born at the Coalition.

I couldn’t believe how many kids live at the Coalition. When you think about who is homeless, I definitely would not have pictured a sweet and innocent 3 month old baby girl. The average child at the Coalition is 6 years old. It is important to know that these children and their families receive help from the Coalition each and every day. I am proud and honored to say that Second Harvest Food Bank is able to provide food and other resources so the Coalition can spend money on other things like beds, diapers, and new toys for that awesome day care!

Maria and I also finished putting the last minute touches on their successful golf fundraiser and called it a day. Believe me … we were tired! But so happy that we were able to see the good work the Coalition is doing!

Want to know more ways you can help not only the Coalition, but all of our 600 partner agencies? Click here to learn more about ways to get involved.

pictures:

 
Talk to you soon!

Sasha Hausman
Events Specialist

I thought I would give my perspective of the day.  There were 9 different classes offered by the staff at Second Harvest.  The classes I had taught were Perfect Pantry and Non Profit Ethics. 

I had about a dozen people in each class and we talked about how to run a pantry and what we look for when we are monitoring and when we accept new agencies.  In the ethics class we talked about general ethics and then I went over our Memorandum of Agreement (which is our contract for our partner agencies) to help them understand it and helped relate it to the topic of ethics.  

In addition to my classes we offered two nutrition courses and even a class on how our agencies can start their own blogs and Twitter accounts.

The entire day was a lot of fun and filled of so much energy with the staff members from Second Harvest and from the volunteers and staff from our Partner Agencies.  From talking to the different agencies and staff it seemed like it was a huge success and we look forward to bringing this concept to the different agencies that we work with in the different Counties in the future.  I was happy to be a part of the very first one that we had.

Erin Gray
Agency Relations Manager

Earlier we had received a call from church representatives expressing the need for food in the area. Right across the street from the church is a school that has over 200 students receiving free/reduced lunches. Even though the church was not a partner agency, Second Harvest agreed to bring a truck with some staff members to volunteer their time.

The truck had 8 pallets of canned and dry food, two pallets of fruit and veggies, and 1 pallet of bread products. The pallets were arranged in the parking lot were the church members had set up a drive thru scenario. One person would sign in the people requesting food, and then the client would drive up to receive their order.

It was wonderful to see all the church volunteers that showed up to serve over 120 families in a three hour period.  Tuskawilla United Methodist ended up filling out an agency application and was recently accepted. We are very happy that they will be helping to alleviate hunger in their area on a weekly basis.

Photos from the day:

Erin Gray
Agency Relations Manager

Calvary Outreach Center in Winter Park is one of our larger Food Pantries that serve around 2000 people a month.  Recently Calvary Outreach Center moved their location to the church grounds at Calvary Assembly.

The new location gives them a lot more room for their pantry and counseling services. They have also built a class room attached to the building, which they plan on using to teach their clients that use the pantry’s services.

Calvary is hosting the “Money for Food” course that the ADEPT program is offering.  Hosting the classes for his clients is helping them develop the new ways to stretch their food dollar even further.

It is great that Calvary is so willing to partner with us in new ways, beyond distributing food to the clients.

Every time we visit Calvary, Pastor Clint Wallace has some new data to share with us. Here’s his latest update:

“From 2005 thru 2009, thanks to the Second Harvest Food Bank of Central Florida, Calvary’s Outreach Center and Transitions Ministry distributed 12,464 family bags of food, 13,494 homeless bag lunches, 9,177 hot lunches, and 1,982 thanksgiving turkeys .

With the average meal weighing 1.5 pounds, we estimate that in those 5 years, Calvary’s Outreach Center & Transitions Ministry distributed 74,505 pounds of food, translating to over 37 tons. Without Second Harvest we would have only distributed around 9 tons of food.”

Calvary Outreach Center, and all of our Partner Agencies are doing such a wonderful job in the fight against hunger in Central Florida.

Erin Gray
Agency Relations Manager

At Second Harvest we offer an ADEPT (Agency Development Education Planning and Training) program that provides training to our partner agencies to help them with different aspects of running a nonprofit organization. While the classes are usually aimed directly at nonprofit agencies, we’ve recently decided to test a few classes with clients themselves. Each semester at Second Harvest we receive wonderful interns from UCF. Jen and Judith have been helping us out this semester and have been working hard on a new serise of classes geared specifically to the individuals that our partners serve.

The “Money for Food” classes are adapted from a successful program developed by the Wisconsin Nutrition Education program.

The goal is to help clients learn how they can become more food secure while only having limited incomes and resources. For example, do you know that there are complete listings of restaurant’s “Kids Eat Free” nights?
 
This series of classes are being taught at the Calvary Outreach Center, where Pastor Clint Wallace graciously donated their classroom space and helped recruit students from his pantry clients. The first of twelve classes was very successful as we had 12 clients in attendance. Great job, Jen and Judith and thank you Calvary Outreach Center!
 
Are you interested in coming to an ADEPT class? Check out the upcoming classes scheduled.

Erin Gray
Agency Relations Manager

In an effort to combat these risk factors, each of our Partner Agencies is required to attend a Safe Staff Food Handler Certification Program. This training is developed by the Florida Restaurant and Lodging Association and is the same training that is required by Florida law for public food service workers to complete.

The training is administered by a Florida Certified Professional Food Manager, who is also a staff member. The contents of the training address such topics as cleaning and sanitizing, controlling pests, food borne illnesses and the importance of personal hygiene.

The certification is valid for three years at which time the course must be repeated. By providing our Partner Agencies with basic food safety training we hope to provide them with as many preventative techniques as possible to minimize food safety risks and ensure the health and safety of the clientele receiving our food.

written by:
Whitney James, ADEPT & Special Projects Manager

This was our sixth Produce to the People mobile drop that we have enlisted our partner agencies to be a part of. With this program, Second Harvest Food Bank drops off ten pallets of fruits, vegetables and bakery items at a mobile location. These items usually have a short shelve life span or are perishable. 

The majority of the produce we received was from the gleaning that the Society of St. Andrews volunteers collected. New Covenant Church received two pallets of potatoes and three pallets of oranges that were recently gleaned from farms. The remaining pallets for the agency’s distribution were two pallets of bottled juice and four pallets of assorted bread and bakery products.  

700+ families showed up at New Covenant for the normal Saturday distribution only to find that there were an additional 11 pallets of fresh items waiting for them to take home. Both New Covenant Church and its clients were extremely happy to be receiving this additional food.

Because of our Partnership with our Partner Agencies, donors and people like Society of St. Andrews, we were able be a part of the Fight to End Hunger.

Slideshow:

Erin Gray
Agency Relations Manager